501-428-7410
Reviews
These guys are the REAL deal when it comes to customer service. I have had the pleasure of meeting or speaking with Joshua, Alicia, Kelly, Lori, Austin, James, & Jerrod and they have all been professional, polite, friendly, punctual and helpful. Our system went out and Joshua and his team got right on finding us our new system and had it ordered. It came in while we were on vacation and they communicated and had it installed before we got back. Coming home to a nice cool home meant so much to us! From start to finish Joshua and his team made a stressful situation so easy for us! They took care of registering our system and any rebates. They do all the leg work for you! Thanks Dewees HVAC! You guys have made customers for life! ????
I have to leave a glowing review. My mother has used dewee's for years and has them coming out to my house for some maintenance. She injured herself and needed to reschedule due to a dr's appointment.
I walked out while she had the lady on speaker. Whoever was on the phone was super sweet to my mom about rescheduling on such short notice. But then my mom told her she was injured and this lady so sincerely asked my mom if she needed anything ????
It just warmed my heart that this lady so sincerely cared about my mom's well being rather than just being another paying customer. The whole telephone interaction was so sweet!
Outstanding employee's and service
I utilized Angie's list for the first time ever and within 30 minutes, I had a call from Dewees HVAC. They had a service tech out (Mike—great guy) within 30-45 minutes and heater was back in operation before he left. Mike did a great job of explaining the issue and was personable and professional. Cost was reasonable. Will use them again in the future!!
Joshua and Lori are awesome, they went out of their way to get me hooked up!!!!!
Neal and Austin are the bomb!!!!
They installed a new complete 20
SEER HVAC until. They were always professional and considerate of my property and my home. DONT hesitate to ask for them. We are 1000% pleased with service and equipment. 2021 is starting off GREAT!!!!!
I like to recognize great local companies when I can. We woke up with the house at 59° this morning. I called Dewees HVAC as I have for air conditioning problems in the past and the main guy himself, Joshua Dewees showed up early this morning and fixed the problem within a matter of minutes. I highly recommend this company!
Thanks for the fast service buddy and I'm glad we got to catch up for a few minutes!
Neil and Austin were fast and efficient!! ?????????? service
I initially called Dewees after talking to a few other companies in town and their customer service and their genuine want to help was clear. They came out to repair my heat pump which ended up having a larger issues. I ended up purchasing a whole new unit from them and could not be happier. The owner Josh is nothing but helpful, kind, and makes sure everything is done to the highest standard. The general manager Lori is awesome and makes you feel super comfortable and takes care of everything timely and efficiently. The crew that came out to do the install was very professional and respectful. Wish I could give more than five stars.
Our outside unit went out (17 years old), and we called one company to look at replacing it. We were scared they were gonna take us to the cleaners on the quote ... and sure enough, that company was going to "take care of that"... (you should know who I'm talking about)... they were trying to add in widening the original return, add a 2nd return, and other stuff - none of which were needed.
We then called Dewees HVAC, Joshua came out the same day... tested our inside & outside units, talked us through what was wrong. (The other company had 2 different techs tell us 2 contradicting things about our system on 2 different occasions, on top of quoting an outrageous amount of money for a replacement)
Joshua gave us a quote on fixing our existing system. Our system being 17 years old, he also quoted a new system, at a GREAT price! And the Dewees crew was at my house the next day. 4 hours later, we had a complete new system.
The Dewees install crew were very friendly, very knowledgeable, efficient, high quality work, and talked me through every step of the install.
Here's the kicker: CUSTOMER SERVICE! The day after the install, Dewees contacted me about a follow up visit, for quality assurance... to review the installation and make sure we were satisfied. I was amazed at them following up like that!
Dewees came back out (no cost), reviewed the install of the outside & inside units, and talked through everything with us again.
And Laurie at the Dewees office was great, keeping us updated by phone & text, throughout the process and follow up.
Our new system heats & cools great (Arkansas weather), and it's so much more quiet than our old system we initially thought something might be wrong! (there wasn't)
Don't let yourself get ripped off by a company with a name that might be more familiar. Do yourself a favor and call Dewees HVAC and get great quality & awesome customer service, at a better price!
Josh Dewees and his crew are professional, on time, and able to do what they quote. Being a Former Marine, you can tell Josh values these traits and his team exudes these qualities as well. In our past house, Dewees HVAC performed all of our HVAC preventive maintenance and we never had any issues. Recently, we built a new house and there was only one choice in our mind when choosing an HVAC contractor. Dewees HVAC was the easiest contractor to deal with and delivered exactly what we expected. Might sound trivial but so many other trades did not live up to that standard or even come close for a few of them. I 100% recommend Dewees HVAC for any HVAC needs you have. They'll get it done right the first time!