501-428-7410
Professional Heat Pump Services
Heat pumps offer year-round comfort and energy efficiency, making them a smart choice for homeowners in Conway, AR. At Dewees HVAC, we provide expert heat pump services with a commitment to personalized care and high-quality workmanship.
- Veteran and family owned and operated
- A high level of personalized customer service
- We install high-quality systems with the best warranties
From installations to routine maintenance, our team ensures your home stays comfortable in every season. With our focus on USA-owned equipment and long-term performance, your satisfaction is always our top priority.
Call now to schedule your free estimate or take advantage of our complimentary preventative maintenance offer!
Expert Heat Pump Installation Done Right
Our heat pump installation services start with a complete assessment of your home’s heating and cooling needs. We properly size each system and install models known for excellent SEER2 cooling and HSPF2 heating efficiency ratings. This ensures your unit runs efficiently through the extremes of Arkansas weather.
Our team takes care to install only trusted, American-made equipment. Every install includes correctly sealed refrigerant lines, precise airflow balancing, and quality control checks. As a bonus, every new heat pump installation includes free preventative maintenance, helping you protect your investment from day one.
Schedule your installation with Dewees HVAC and experience long-term comfort and savings.
Reliable Repairs and Preventative Care
If your heat pump isn’t working as it should, our repair services are prompt, honest, and backed by experience. We diagnose issues quickly and use only reliable replacement parts. Whether it’s a refrigerant leak, sensor failure, or airflow problem, we make sure the fix lasts.
Preventative maintenance is key to long-term system health. We provide seasonal inspections, cleaning, and performance tests to keep your system running efficiently and help avoid surprise breakdowns.
Our veteran-led team delivers every service with care, respecting your time and your home.
Ask about enrolling in our maintenance program for peace of mind all year.
Why Homeowners in Conway Trust Us
Choosing the right HVAC partner makes all the difference. With Dewees HVAC, you get:
- A veteran and family-owned company that puts service first
- Only USA-owned brands and parts, ensuring reliability and support
- Honest pricing with quality services at reasonable rates
- Free preventative maintenance included with all new installs
Our heat pump solutions are built around trust, value, and comfort. From first quote to final tune-up, our commitment is to get the job done right.
Frequently Asked Questions
Question: Why does my heat pump switch to auxiliary heat during cold weather?
Answer: Auxiliary heat provides extra heating when the heat pump cannot meet the home’s demand by itself. It may activate during colder weather, after a large thermostat adjustment, or during a defrost cycle. Occasional use is normal, but frequent auxiliary heat operation may increase electricity use and warrant an HVAC inspection.
Question: Is steam coming from my outdoor heat pump normal in winter?
Answer: Yes, in many cases. A heat pump periodically enters a defrost cycle to remove frost or ice from the outdoor coil. During this process, melting frost can create visible steam or vapor around the unit. Persistent heavy ice buildup, however, can indicate a problem that should be professionally evaluated.
Question: What is the difference between auxiliary heat and emergency heat on a heat pump?
Answer: Auxiliary heat turns on automatically when the heat pump needs additional heating capacity. Emergency heat is a manual thermostat setting that typically bypasses the heat pump and relies on the backup heating source instead. Emergency heat is generally intended for specific equipment problems, not routine cold-weather operation.
Question: How long does a residential heat pump typically last?
Answer: Many residential heat pumps operate for about 10 to 15 years, although lifespan varies with equipment quality, installation, climate, usage, and maintenance. Because heat pumps can operate during both heating and cooling seasons, homeowners should consider repair frequency, comfort performance, and operating costs when evaluating an aging system.
Question: Can a heat pump keep a home comfortable during an Arkansas cold snap?
Answer: Modern heat pumps can continue providing heat when outdoor temperatures fall, although available heating capacity and efficiency vary by model. Some systems use electric auxiliary heat or another backup source during colder periods. Proper equipment selection and sizing are especially important for maintaining comfort during unusually cold Arkansas weather.
Contact us today and discover why Conway homeowners choose Dewees HVAC for reliable heat pump services.